Refund Requests Quiz
Quiz Taken On:
August 26, 2024
Question 1:
Correct
Incorrect
Question: Who needs to confirm the true credit before you submit a refund request?
Employee Answer:
Regional Manager
Correct Answer: WISE BillingQuestion 2:
Correct
Incorrect
Question: When are refunds processed?
Employee Answer:
Biweekly
Correct Answer: WeeklyQuestion 3:
Correct
Incorrect
Question: If the patient account shows a credit, do the claims still need to be paid before issuing the refund?
Employee Answer:
false
Correct Answer: trueQuestion 4:
Correct
Incorrect
Question: Where do you keep the patients credit card information?
Employee Answer:
Create profile in CardPointe
Correct Answer: Create profile in CardPointeQuestion 5:
Correct
Incorrect
Question: Which of the following is most likely an accepted reason for a refund?
Employee Answer:
All answers will most likely be approved
Correct Answer: All answers will most likely be approvedQuestion 6:
Correct
Incorrect
Question 7:
Correct
Incorrect
Question 8:
Correct
Incorrect
Question 9:
Correct
Incorrect
Question 10:
Correct
Incorrect
Question 11:
Correct
Incorrect
Question 12:
Correct
Incorrect
Question 13:
Correct
Incorrect
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