FAQs Quiz
Quiz Taken On:
June 10, 2024
Question 1:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: What do you do if a part from Benco needs to be ordered to fix any equipment issues?
Employee Answer:
Slack the Assistant Supervisor for approval, and then set up a second visit for tech to fully resolve issue.
Correct Answer: Slack the Assistant Supervisor for approval, and then set up a second visit for tech to fully resolve issue.Question 2:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: When are clinical supply orders placed?
Employee Answer:
The 1st and the 15th of the month
Correct Answer: The 1st and the 15th of the monthQuestion 3:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: What do you do if something in the back office related to dental equipment stops working or breaks?
Employee Answer:
Tell your office manager to help you fix it.
Correct Answer: Troubleshoot the issue yourself first and then get approval for Benco to come out.Question 4:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: Who places orders?
Employee Answer:
Lead Assistant
Correct Answer: Lead AssistantQuestion 5:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: If you are needing an implant kit, how do you check it out?
Employee Answer:
Let your office manager know the day of you need one.
Correct Answer: Message Allie in slack channel minimum 72 hours in advanceQuestion 6:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: What do you do when you are low on supplies?
Employee Answer:
Tell your Lead RDA so they can mark that item down in their next order list.
Correct Answer: Tell your Lead RDA so they can mark that item down in their next order list.Question 7:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: How far in advance is your employee schedule posted?
Employee Answer:
1 month
Correct Answer: 1 monthQuestion 8:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: Who posts your schedule and where?
Employee Answer:
Regional RDA trainer / Deputy
Correct Answer: Regional RDA trainer / DeputyQuestion 9:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: If you need to call in, who do you contact?
Employee Answer:
Office Manager & Regional RDA Trainer
Correct Answer: Office Manager & Regional RDA TrainerQuestion 10:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: How far in advance must you submit a time off request?
Employee Answer:
30 days
Correct Answer: 30 daysQuestion 11:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question 12:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question 13:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
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