New Patient Experience Quiz
Quiz Responses for:
Abigail Cadena
Quiz Taken On:
January 11, 2024
Question 1:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: When taking a new patient back, what is the first thing you should go?
Employee Answer:
Welcome them to the office and give them a tour of our amenities.
Correct Answer: Welcome them to the office and give them a tour of our amenities.Question 2:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: TRUE / FALSE: Once the patient is in the chair, you need to start taking records immediately without getting any information from the patient
Employee Answer: False
Correct Answer: FalseQuestion 3:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: Why do we require to get 3 fun facts from all the new patients we see?
Employee Answer:
To establish a relationship and connect with the patient.
Correct Answer: To establish a relationship and connect with the patient.Question 4:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: TRUE / FALSE: You should go over with the patient in detail everything that we have them scheduled for?
Employee Answer:
Employee Answer: True
Correct Answer: TrueQuestion 5:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: A new patient appointment consists of what records?
Employee Answer:
Pano, 8 Vertical BW, 2 PA, Photos & 3D Oral Health Scan
Correct Answer: Pano, 8 Vertical BW, 2 PA, Photos & 3D Oral Health ScanQuestion 6:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: What do we call an iTero scan?
Employee Answer:
3D Oral Health Scan
Correct Answer: 3D Oral Health ScanQuestion 7:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: TRUE / FALSE: You should take extra photos/xrays if you notice areas of concern while taking your records
Employee Answer: True
Correct Answer: TrueQuestion 8:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: When doing your doctor handoff in front of a new patient, what should you go over?
Employee Answer:
Why the patient came in, chief complaint, last dental visit and the 3 fun facts.
Correct Answer: Why the patient came in, chief complaint, last dental visit and the 3 fun facts.Question 9:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: Before you walk the patient to the front to get checked out, what should you do?
Employee Answer:
Go over everything the doctor discussed with them and ask if they have any questions.
Correct Answer: Go over everything the doctor discussed with them and ask if they have any questions.Question 10:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question: Once you walk patient to check out counter, what should you discuss with the person checking out the patient?
Employee Answer:
Patient name and everything that was completed that day and what wasn't
Correct Answer: Patient name and everything that was completed that day and what wasn'tQuestion 11:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question 12:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
Question 13:
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204ca4f99b03b6e9f879_Pass%20Check.svg)
Correct
![](https://cdn.prod.website-files.com/63d55c2d6a0d613eff242630/6493204e0a70d99b8cb733db_Failed%20X.svg)
Incorrect
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