Procedures Test
Quiz Taken On:
April 20, 2023
Question 1:
Correct
Incorrect
Question: Which column do the "New Patient" appointments go?
Employee Answer:
NEW PATIENT
Correct Answer: NEW PATIENTQuestion 2:
Correct
Incorrect
Question: How long are adult recare patients scheduled for?
Employee Answer:
1 hour
Correct Answer: 1 hourQuestion 3:
Correct
Incorrect
Question: We have some Swish offices that offer traditional braces, as well as Invisalign.
Employee Answer: False
Correct Answer: FalseQuestion 4:
Correct
Incorrect
Question: Who should call a patient when they are already 5 minutes late to their appointment?
Employee Answer:
Patient Coordinator
Correct Answer: Patient CoordinatorQuestion 5:
Correct
Incorrect
Question: If a patient needs a deep cleaning (SRP), we should still be able to clean the entire mouth in one appointment.
Employee Answer: False
Correct Answer: FalseQuestion 6:
Correct
Incorrect
Question: What do we use to send consent forms to the patients?
Employee Answer:
Modento
Correct Answer: ModentoQuestion 7:
Correct
Incorrect
Question: If a patient calls because they are in dental pain, we give our promise to them that we will get it taken care of that day.
Employee Answer: False
Correct Answer: FalseQuestion 8:
Correct
Incorrect
Question: When do we send consent forms out?
Employee Answer:
At least 15 minutes prior to their appointment
Correct Answer: At least 15 minutes prior to their appointmentQuestion 9:
Correct
Incorrect
Question: If a patient is coming in for their perio-maintenance cleaning, what consent forms need to be included?
Employee Answer:
The form found under Periodontics → Perio Maintenance
Correct Answer: The form found under Periodontics → Perio MaintenanceQuestion 10:
Correct
Incorrect
Question: Which of the following are appointments we schedule in the Assistant (RDA) columns?
Employee Answer:
Crown Seats / Invisalign
Correct Answer: Crown Seats / InvisalignQuestion 11:
Correct
Incorrect
Question 12:
Correct
Incorrect
Question 13:
Correct
Incorrect
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